The Oxford Dictionary defines trust as “a firm belief in the reliability, truth, ability, or strength of someone or something” For example, we trust people who are benevolent toward us, who have integrity, and whose actions correspond to their words. We trust someone we can count on to consistently do what is “right.” In an intimate relationship, we trust our partner if he or she is predictable, reliable, and honest.
As the “drivers” of the business, decision makers are responsible for being aware of their situation and surroundings so they can safely navigate their people forward. Every team member has blindspots that can have negative consequences on the entire organization, but leadership roles magnify this risk considerably.
What you don’t know can definitely hurt your business. Despite the well-worn adage declaring the contrary, achieving either professional or personal success requires a person to constantly cultivate mindfulness and awareness of their own limitations.