A potential customer is often willing to put a sense of peace and stability at risk or on pause, every time they consider implementing a new solution or product.
Daniel Goldman, the guru on Emotional Intelligence, recognizes self-awareness as one of the essential skills for great leadership. Knowing one’s strengths, weaknesses, drives, value and impact on others is just as equally important as having IQ (technical skills).
The Oxford Dictionary defines trust as “a firm belief in the reliability, truth, ability, or strength of someone or something” For example, we trust people who are benevolent toward us, who have integrity, and whose actions correspond to their words. We trust someone we can count on to consistently do what is “right.” In an intimate relationship, we trust our partner if he or she is predictable, reliable, and honest.